| Feature |
VoiceMail
Embedded |
VoiceMail
Lite |
VoiceMail
Pro |
| Platform Support |
| IP Office - Small Office Edition |
Yes (uses built-in VCM resources) |
Yes |
Yes |
| IP403 |
No |
Yes |
Yes |
| IP406 V1 |
No |
Yes |
Yes |
| IP406 V2 |
Yes (does not use VCM resources) |
Yes |
Yes |
| IP412 |
No |
Yes |
Yes |
| Capacities |
| Number of Mailboxes supported |
IP Office - Small Office Edition limited, or IP406 V2, to the max size of the configuration file and should not exceed a total of 500 mailboxes |
limited to the max size of the configuration file and should not exceed a total of 500 mailboxes |
limited to the max size of the configuration file and should not exceed a total of 500 mailboxes |
| Maximum No. of Concurrent Calls (ports) |
4 simultaneous calls on IP406 V2.
From 1-10 simultaneous calls on IP
Office - Small Office Edition depending
up on available VCM resources |
4 simultaneous calls on IP Office
- Small Office Edition, IP403, IP406 V1/V2 and IP412 |
Up to 30 dependent on license & platform
(IP Office - Small Office Edition=10,
IP403=10,
IP406 V1/V2 =20,
IP412=30) |
| Recording Time |
IP406 V2: Approximately 15 hours
IP Office - Small Office Edition: 10 hours minimum |
PC dependent (Requires 1MB per minute) |
PC dependent (Requires 1MB per minute) |
| Features |
| Runs as a Service |
No |
No |
Yes |
| Multi-lingual support |
Yes |
Yes |
Yes |
| Voicemail services for Individual users |
Yes |
Yes |
Yes |
| Voicemail services for Virtual users |
Yes |
Yes |
Yes |
| Voicemail services for Hunt Groups |
Yes |
Yes |
Yes |
| Centralized Voicemail Services |
No |
No |
Yes |
| Voicemail Ringback |
Internal only |
Internal only |
Internal & external |
| Voicemail Help TUI |
No |
Yes |
Yes |
| Message Waiting Indication |
Yes |
Yes |
Yes |
| Integration with Phone Manager Pro |
No |
No |
Yes |
| Personalized Greeting |
Yes |
Yes |
Yes |
| Extended personal Greetings |
No |
No |
Yes (intuity mode only) |
| Continuous Loop Greeting |
No |
Yes |
Yes |
| Forward to Email |
No |
Yes |
Yes |
| Copy to Email |
No |
Yes |
Yes |
| Listen To Email (Text To Speech) |
No |
No |
Yes (intuity mode only) |
| Send Email notification |
No |
Yes |
Yes |
| Integrated Messaging & synchronization |
No |
No |
Option (IMS) |
| Save Message |
Yes |
Yes |
Yes |
| Delete Message |
Yes |
Yes |
Yes |
| Forward Message to another Mailbox |
No |
Yes |
Yes |
| Forward to Multiple Mailboxes |
No |
Yes |
Yes |
| Forward with a Header Message |
No |
Yes |
Yes |
| Repeat Message |
Yes |
Yes |
Yes |
| Rewind Message |
No |
Yes |
Yes |
| Fast Forward Message |
No |
Yes |
Yes |
| Pause Message |
No |
No |
Yes |
| Skip Message |
No |
Yes |
Yes |
| Set Message Priority |
No |
No |
Yes (intuity mode only) |
| Set automatic message deletion timeframe |
No |
No |
Yes |
| Alphanumeric Data Collection |
No |
No |
Yes (intuity mode only) |
| Callers CLI/ANI, time & date announced |
Yes |
Yes |
Yes |
| Call Back Sender (CLI/ANI) |
No |
(internal only) |
Yes |
| Remote Access to Mail Box |
Yes( on SOE via the embedded Auto Attendant ) |
Yes |
Yes |
| user Definable PIN Code |
Yes |
Yes |
Yes |
| Known CLI/ANI PIN Code By-Pass |
Yes |
Yes |
Yes |
| Breakout to Reception |
Internal only |
Internal only |
Internal & external |
| In-Queue Announcements |
| Queue Entry Announcement |
No |
Yes |
Yes |
| Queue Update Announcement |
No |
Yes |
Yes |
| Queue Position Announcement |
No |
No |
Yes |
| Estimated Time to Answer (ETA) |
No |
No |
Yes |
| Exit Queue to alternative answer point |
No |
No |
Yes |
| Auto-Attendant / Audiotex |
| Multi-Level Tree Structure |
Single tier option on IP Office - Small Office Edition and IP406 V2 |
No |
Yes |
| Message Announcements |
No |
No |
Yes |
| Whisper Announce |
No |
No |
Yes |
| Alarm Calls |
No |
No |
Yes |
| Assisted Transfers |
No |
No |
Yes |
| Other Features |
| Call Recording |
No |
No |
Yes |
| Test Conditions |
No |
No |
Yes |
| Personal Numbering |
No |
No |
Yes |
| Speaking Clock |
No |
No |
Yes |
| Campaign Manager |
No |
No |
Yes |
| Voicemail Pro Manager |
No |
No |
Yes |
| Customized Voicemail |
No |
No |
Yes |
| Intuity TUI emulation |
No |
No |
Yes |
| Forward Emails to External Systems (VPIM) |
No |
No |
Yes |
| Third Party Database Access (IVR) |
No |
No |
Yes |
| Text To Speech within Callflows |
No |
No |
Yes |
| Support for Visual Basic Scripts |
No |
No |
Yes |
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