| Feature |
PhoneManager Lite
|
PhoneManager Pro
|
| Inbound/outbound call handling. |
Yes |
Yes |
| Phone call control. |
Yes |
Yes |
| Configure phone preferences. |
Yes |
Yes |
| Configure keyboard short cuts. |
Yes |
Yes |
| CLI (ANI) / Name display. |
Yes |
Yes |
| Speed dial management. |
Yes - 15 icons maximum. |
Yes - 100 icons maximum per tab. |
| Busy Lamp Field (via speed dial). |
Yes - 15 icons maximum. |
Yes |
| Multiple Speed Dial tabs (to group Busy Lamp Field icons) |
- |
Yes - 10 tabs maximum. |
| Microsoft Live Communications Server (LCS) Integration |
Yes |
Yes |
| View internal users' presence via LCS |
Yes |
Yes |
| Send Instant Messages (IM) to internal users via LCS |
Yes |
Yes |
| Compact mode |
- |
Yes |
| Local Phone Directory. |
- |
Yes |
| Call history log - in, out, missed, messages. |
Yes |
Yes |
| Separated incoming/outgoing call log. |
- |
Yes |
| Collect new voicemail messages. |
Yes |
Yes |
| Voicemail box control (Intuity and IP Office modes). |
- |
Yes |
| Personal Distribution List set up (Intuity mode) |
- |
Yes |
| Incoming call scripting. |
- |
Yes |
| Time on call. |
- |
Yes |
| Door opening control. |
- |
Yes |
| Queue monitoring. |
- |
Yes - 2 Queues |
| Conference Control Display. |
Yes |
Yes |
| Conferencing Center action buttons |
Yes |
Yes |
| Screen pop' contacts (Microsoft Outlook 98/2000/2003/XP, Act! 6.0, Maximizer 7.5 and Goldmine 6.0). |
- |
Yes |
| Simple Outlook contact record creation. |
- |
Yes |
| Agent Mode. |
- |
Yes |
| Distinctive Ringing (WAV file). |
- |
Yes |
| Advice of Charge Indication (this feature is only supported in Greece & Germany). |
- |
Yes |
| Post Connect dial (sending DTMF while connected to another party). |
Yes |
Yes |
| VoIP mode (to run as an IP softphone) |
- |
Option |
Close Window |
Partner Phones