IP Office CTI Link
We Sell, Install, Service & Maintain IP Office CTI Link!
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IP Office CTI Link is a great feature which can increase
your company's productivity greatly. Computer Telephony Integration
(CTI) is about bridging the gap between the telephone system
and business applications. On IP Office, this is achieved
by use of the IP Office CTI Link, a full-featured, open-standards
based CTI middleware product and Software Developers Kit.
Computer telephony integration (CTI) delivered
through the IP Office CTI Link Lite enables even greater convenience
and efficiency, and includes screen pop-ups of pertinent customer
information and rapid integration with third-party productivity
applications such as Microsoft Outlook.
CTI Link is a full-featured Computer Telephony
Integration link, providing Microsoft TAPI, and gives the
ability to screen-pop a contact's information to an agent
when the call is answered or when it rings. There is no charge
for the Lite version, which enables screen-popping for as
many agents as you may require.
On IP Office, CTI is delivered through adherence to open standards. This gives customers access to a wide range of third-party solutions, addressing vertical markets, and designed to meet their requirements. For developers, migrating their offering from other platforms to IP Office is quick and easy, and the advanced CTI features IP Office offers makes it easy to demonstrate full and complete integration, along with the resulting business benefits. |
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1-866-272-8292
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