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Frequently Asked Questions

Below are some common questions we receive from our visitors:

How can I find the product I'm looking for?
Is my credit card and billing info safe?
What are your business hours?
I am a telephone system installer. Can I get any business through your company?
Do you provide Technical Support?
Do you give free quotes?
Do you carry product manuals?
Do you offer Remote Programming?
Do you buy used Phone equipment?
How do I find the release version of my Partner System?
How can I check my Voice Mail when I'm away from my phone?

How can I find the product I'm looking for?
We have several ways to locate products on our website. You can navigate the product categories on the left, look through our site map, or search by part # or description here, or in the search box above.

Is my credit card and billing info safe?
Yes. Our website uses 128 Bit Encryption technology to keep your credit card and personal information safe when placing an order.

What are your business hours?
Our business hours are Monday through Friday, 9am to 5pm Eastern time.

I am an telephone system installer. Can I get any business off your company?
Yes! Just fill out our short form and you can receive valuable leads through us.

Do you provide Technical Support?
Yes! We provide live telephone support for our customers. Click here for details.

Do you give free quotes?
Yes! Fill out our form telling us what you need and someone will get back to you with a free price quote.

Do you carry product manuals?
Yes! Fill out our short form and you'll be taken to our growing archive of Manuals.

Do you offer Remote Programming?
Yes! Live phone technicians are available to help you program your system. Click here.
Do you buy used Phone equipment?
Yes! We buy used AT&T, Lucent and Avaya Phone Equipment. Click here for details.

How do I find the release version of my Partner System?
On your Partner Display Phone, press the "Feature" Button, then 59. You will see the release version on the display screen.

How can I check my Voice Mail when I'm away from my phone?
Call your phone number. When you hear the greeting, hit * then 7, then follow the instructions.

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