Call Accounting Systems Software is a must for managing today's business. More and more of business is done over the phone. Keeping track off all in-bound and out-bound call activity can dramatically improve your business.
Call Accounting Systems Software TAPIT Features Include:
- NO SMDR Alarm notifies users there is an interruption in a call data flow. The NO SMDR Alarm application also tracks up to 8 phone numbers and triggers the alarm when any of them is dialed.
- Remote Client Collection Software for SMDR/CDR Data (for Remote Manager WAN Applications) replaces buffer box.
- Remote Manager supports up to 100 remote locations.
- New TAPIT "Special" Reports.
- New pricing features.
- Real-time data collection
- Supports all systems with CDR/SMDR output capabilities
- Call editing capability
- Capable of processing 7 digit numeric extensions / 8 digit alpha-numeric trunks
- Automatic Report Scheduler
- Numeric Caller ID reporting
- Export to time and billing packages
- Support for Client Account or User Authorization codes
- Multiple extension per User
- E-mail reports in Text, Rich Text and Hypertext (HTML) file formats
- Save reports to HTML files to publish on your Web site
- Supports a single user. Click here for the multi-user version.
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New Features of TAPIT EX:
- Depending on your system, TAPIT EX now supports additional fields: IP addresses, multiple extension fields, multiple trunk fields, on-hold duration, ring duration, DNIS field and more.
- New Special Reports (i.e. abandoned calls, on-hold time and ring time reports).
- Transferred Call and Station to Station reporting
- DNIS reporting
- Voice Over IP reporting
- TAPIT Web Reports (included with TAPIT EX Multi-User version) enables users to view reports on the Internet.
- Trunk Analysis Reports (part of TAPIT Web Reports) consist of: All Trunks Busy, Daily Trunk Status, Peak Hour Activity by Trunk, Trunk Group Summary by Hour/Date, Trunk Summary by Hour/Date, Trunk Detail Activity by Date/Hour.
- TAPIT EX and Tapit Remote Manager can process text files multiple times a day. When working with Remote Manager user can create consolidated reports on 30 most active extensions, account codes or telephone numbers.
- Incoming calls pricing option.
- TAPIT Pricing has the ability to price DNIS, IP Address and Trunk records.
- The Systems Parameters screen is expanded to make the application tune up easier.
- Dialing Patterns accommodates DNIS numbers, Authorization Codes and Matter Codes.
- TAPIT CDR Loader provides TAPIT EX with the ability to integrate with PC-based and IP-based systems such as Altigen, 3Com, IP Office and others.
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